ResDiary is a solid reservations tool. Oddle runs reservations, ordering, marketing, and loyalty on one guest profile, so the same data works across every revenue channel, not just the booking.
Restaurants that chose Oddle over a reservation-only stack
ResDiary handles bookings and table management. Mr Yum or me&u handles ordering. Marsello or Como handles loyalty. Mailchimp or Klaviyo handles email. Each is a good tool on its own. Running four of them together is four subscriptions, four logins, and four different ideas of who your guest is.
We made a different bet. Instead of perfecting one slice of the operation, we built one system that carries the guest across every channel — because that's where restaurants actually win or lose.
Restaurants don't fail because the booking flow wasn't polished. They fail because tables were empty, orders didn't come in, and customers never came back.— Jonathan Lim, Founder & CEO, Oddle
How guests find you, stay with you, and come back. Oddle runs all three steps. ResDiary runs only the booking.
Let guests order, book, and discover you through channels you own — not a marketplace that takes 15-30% and keeps the customer.
Bookings, deliveries, in-store, loyalty — one profile per guest. ResDiary sees the booking only. Acteol is a separate product, separate contract, and still can't see ordering data.
Nine behaviour-triggered flows fire when guests are still likely to come back. ResDiary sends booking reminders and blast email. That's it.
ResDiary Pro runs A$220-A$280/mo. Add ordering, loyalty, and email — the three things ResDiary doesn't do — and the real monthly cost lands near A$950 before transaction fees.
Illustrative AU estimate for a 1-outlet full-service restaurant. Each vendor charges per outlet — costs climb with locations. Oddle Founding Access is A$65/mo annual (normally A$249/mo) for the full platform.
Every feature, organised by the stage of the guest journey it serves.
| New Guests — channels to capture them | ||
| Reservations (floor plan, waitlist, deposits) | ✓ | ✓ |
| Reserve with Google integration | ✓ | ✓ |
| Your own ordering page (delivery / pickup) | ✓ | — |
| Menu optimisation tools | ✓ | — |
| Managed delivery logistics | ✓ | — |
| Known Guests — data you actually own | ||
| One guest profile across every channel | ✓ | Bookings only |
| Check-in at the table (4× more data) | ✓ | — |
| Delivery, dine-in and loyalty in one place | ✓ | — |
| Returning Guests — bringing them back | ||
| Email blasts to past guests | ✓ | ✓ |
| Behaviour-triggered marketing automations | ✓ | — |
| Native loyalty with return vouchers | ✓ | — |
| Automated review requests (+20% reviews) | ✓ | — |
ResDiary is the right tool for the right operator. So is Oddle. The difference comes down to how many revenue channels you're running.
Real restaurants running on Oddle today.
“Managing reservations across multiple outlets used to cost us a fortune in third-party fees. Oddle Reserve gave us one simple system — no inflated costs, and we finally feel in control.”
Operations Manager · Canopy Garden Dining
“The platform just works. No fuss, no friction — our team picked it up in a day and our online orders doubled in the first quarter.”
Operations Director · PizzaExpress
“One platform for ordering, reservations and marketing across our brands. Our team finally stopped juggling four logins.”
Jian Bang, GM · AC Concepts
A large share of your revenue never walks through the door. Delivery, pickup, QR dine-in — all of it goes somewhere. Usually to a marketplace taking 15-30% and keeping the customer relationship you paid for.
ResDiary has no ordering product. You buy a second SaaS (Mr Yum, me&u) and run a second customer database that never talks to your bookings. Oddle Shop is your own branded ordering page on your domain, zero per-order commission, feeding the same guest profile as reservations.
Opinionated webstore built to convert, upsell and increase basket size.
Online Sales
Last 90 days
We didn't build Oddle Reserve to outmuscle ResDiary on yield rules. Everything you'd expect — floor plan, waitlist, deposits, confirmation reminders, no-show protection, Reserve with Google — is there. ResDiary has deeper table-mgmt depth (turn logic, ResPhone) and we'll say so.
The difference is what happens after the guest walks out. Every booking becomes a guest record, and every record feeds ordering, loyalty, and the Marketing Engine. One system, one guest, end-to-end — without wiring Acteol as a separate contract.
ResDiary sends booking reminders and broadcast emails. Its native CRM/Marketing add-on (A$20/mo) does thin segmentation and promotional sends. Acteol exists as a separate Access Group product, but it still can't see ordering data — because ordering isn't a ResDiary product.
Oddle's Marketing Engine fires nine Always-On Automations on behaviour: lapsed-guest win-back, first-time diner welcome, birthday note, post-visit review request, post-order upsell. All triggered by one unified profile that ResDiary architecturally can't build.
Proven follow-ups — from abandoned carts to birthday messages — that run automatically so you never have to remember to hit send.
The questions we hear most from operators evaluating us against ResDiary.
Book a 30-minute walk-through. We'll map your revenue channels against ResDiary and show you exactly where Oddle moves the numbers.
See how Oddle works for your restaurant in a 30-minute walkthrough.
A dedicated onboarding specialist sets everything up with you.
Go live and start turning every guest into a regular.