Step-by-step guides and answers for the Oddle platform.
Find answers, step-by-step guides, and troubleshooting help. Looking for product overviews? See Product Docs.
Orders & Operations
Process, create, amend, and manage online orders
Logistics
Delivery fees, vehicle types, compensation, and incident reporting
Terminal
Set up your device, manage batches, and issue redeemables in-store
Payouts & Billing
Payout schedules, Stripe setup, statements, and invoices
Oddle Shop
Domain setup, analytics, SEO, promotions, and shop configuration
Reservations
Host App setup, timeline view, payments, and notifications
Devices & Integrations
SUNMI setup, thermal printers, Google integration, and ECPay
Oddle Check-in
Set up redeemables campaigns and track performance
Marketing
Email campaigns, pricing, surveys, and troubleshooting
Account
Password reset, login issues, and data downloads