> For the complete documentation index, see [llms.txt](https://www.oddle.me/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.oddle.me/docs/help-center/readme.md).

# Help Centre

Step-by-step guides and answers for the Oddle platform.

Find answers, step-by-step guides, and troubleshooting help. Looking for product overviews? See [Product Docs](https://www.oddle.me/docs/).

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Orders &#x26; Operations</strong></td><td>Process, create, amend, and manage online orders</td><td><a href="/docs/help-center/orders-and-operations/how-do-i-process-orders.md">How do I process orders?</a></td></tr><tr><td><strong>Logistics</strong></td><td>Delivery fees, vehicle types, compensation, and incident reporting</td><td><a href="/docs/help-center/logistics/how-does-oddle-logistics-work.md">How does Oddle Logistics work?</a></td></tr><tr><td><strong>Terminal</strong></td><td>Set up your device, manage batches, and issue redeemables in-store</td><td><a href="/docs/help-center/terminal/how-do-i-set-up-my-terminal-device.md">How do I set up my Terminal device?</a></td></tr><tr><td><strong>Payouts &#x26; Billing</strong></td><td>Payout schedules, Stripe setup, statements, and invoices</td><td><a href="/docs/help-center/payouts-and-billing/what-is-oddle-payouts-and-how-do-payouts-work.md">What is Oddle Payouts and how do payouts work?</a></td></tr><tr><td><strong>Oddle Shop</strong></td><td>Domain setup, analytics, SEO, promotions, and shop configuration</td><td><a href="/docs/help-center/oddle-shop/how-do-i-set-up-my-domain-and-link-my-shop.md">How do I set up my domain and link my shop?</a></td></tr><tr><td><strong>Reservations</strong></td><td>Host App setup, timeline view, payments, and notifications</td><td><a href="/docs/help-center/reservations/how-do-i-install-and-set-up-the-host-app.md">How do I install and set up the Host App?</a></td></tr><tr><td><strong>Devices &#x26; Integrations</strong></td><td>SUNMI setup, thermal printers, Google integration, and ECPay</td><td><a href="/docs/help-center/devices-and-integrations/how-do-i-set-up-and-troubleshoot-oddle-register-on-sunmi.md">How do I set up and troubleshoot Oddle Register on SUNMI?</a></td></tr><tr><td><strong>Oddle Check-in</strong></td><td>Set up redeemables campaigns and track performance</td><td><a href="/docs/help-center/oddle-check-in/how-do-i-set-up-and-manage-redeemables-campaigns.md">How do I set up and manage redeemables campaigns?</a></td></tr><tr><td><strong>Marketing</strong></td><td>Email campaigns, pricing, surveys, and troubleshooting</td><td><a href="/docs/help-center/marketing/how-do-i-track-my-email-campaigns.md">How do I track my email campaigns?</a></td></tr><tr><td><strong>Account</strong></td><td>Password reset, login issues, and data downloads</td><td><a href="/docs/help-center/account/how-do-i-reset-my-password-or-fix-login-issues.md">How do I reset my password or fix login issues?</a></td></tr></tbody></table>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://www.oddle.me/docs/help-center/readme.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.