Busy isn't the same as built to last.
Oddle Check-in turns every diner into a known customer — not just the bill-payer. Capture how they found you, where they live, what brings them back. The database every campaign you run next year will compound on.
Welcome.
You're checked in.
Lee Hui MinKnown guest
New customer · captured today
Welcome reward
S$10 off your next dine-in
Tap. Two questions. Done.
Every diner on every table checks themselves in, on their own phone, in under a minute.
The tap
Every table has an NFC block. The guest taps with their phone. No app, no scanning around for a QR.
Question 1 of 2
Do you live or work nearby?
The survey
Two questions on check-in. Where they live or work. How they discovered you. The targeting data your next campaign needs.
You're checked in
Welcome, Hui Min
Welcome reward
S$10 off your next dine-in
Next milestone
1 / 3 visits
The welcome
Reward in their pocket. Profile in yours, alongside their orders, bookings, and visit history.
Not a loyalty programme. A way to know who walked in.
Loyalty points programmes vs Check-in
Loyalty points programmes
Who you capture
Only the person who pays the bill
What you collect
A points balance
What you do with it
Points redeemed for free items
After the rewards stop
The programme dies
What happens with each campaign you run
Starts from zero — the asset never builds
Oddle Check-in
Who you capture
Every diner at the table
What you collect
A guest profile with visit context and proximity
What you do with it
Targeted offers to anyone in your database
After the rewards stop
The database keeps working
What happens with each campaign you run
The database compounds with every visit
Only the bill-payer leaves a trace. Everyone else walks out unknown.
Every guest checks themselves in on their own phone. Every guest answers their own questions. Every guest lands in the same profile — alongside their orders, their bookings, their payment history.
Do you live or work nearby?
Sets up proximity segments — local, weekday-office, or visiting
How did you find us?
Tracks which acquisition channels actually work
What brings you back?
Returning guests tell you what keeps them coming
Up to 4× the capture of counter-only check-in.
Lee Hui Min
Known guest · 4 visits
Across
4
visits
S$340
LTV
Apr 28
last visit
You're paying to reach customers you can't see.
Every ad. Every influencer. Every promo, run on assumptions about an audience you can't actually see. Without a database, every campaign starts at zero.
Check-in fixes this in three places.
Better acquisition
Pick influencers, ad audiences, and new outlets that match your real diners — not the ones you imagined.
Higher first-repeat conversion
Welcome, reminder, milestone — automated against the 60-day window that turns a first-timer into a regular.
Lapsed customer recovery
When a regular quietly stops coming back, you'll know — and they get a reason to return, sent automatically.
Most diners decide in the first 60 days.
The decision usually falls in the first two months. Oddle runs the sequence that tips it — four touches across that window, fully automated.
Tap & welcome reward
Day 0Lands in their pocket the moment they check in.
Welcome email
Day 3Brand story, not a sale. The message that earns the next visit.
Return voucher
Day 14Only redeemable on their next visit. A real reason to come back.
Return reminder
Day 45Sent before the 60-day window closes.
Day 0 to Day 60: Oddle runs the marketing. You run the restaurant.
The database keeps working.
After 60 days, Oddle brings lapsed guests back — without anyone hitting send. The database you built in the first month starts paying in the second.
Segment
1,284 guests
Broadcast
Hui Min, skip the queue tonight.
Haven't seen you in a while. Try us at home this week — 15% off your next delivery order.
Real merchants. Real databases.
Three operators, three stages of growth, one pattern.
Gyukatsu Kyoto Katsugyu · Singapore
The queue ends. The database doesn't.
A viral Singapore launch turned into 48,000 known customers — because the team captured every diner from day one.
48K
customers in database
3K+
new diners / month
1 in 5
return for repeat visits
Welcome.
You're checked in.
S$10 off your next visit
Included with your Oddle plan.
Check-in is part of every Oddle subscription — alongside Shop, Reserve, Terminal, and Marketing. No extra fee. No separate sign-up.
The database keeps growing whether you're paying attention or not.
Every customer checked in today is one more person your brand can reach tomorrow, at the next outlet, in the next campaign, the year after that.
NFC blocks ordered separately at cost.
All Access plan
The complete platform — ordering, reservations, terminal, marketing, and check-in.
- Check-in programme builder
- NFC and QR check-in
- Insight questions on check-in
- Welcome, milestone, birthday, and welcome-back rewards
- Guest database with proximity segments
- Marketing automations and broadcasts included
Common questions
Stop losing guests you already won
Book a free demo
See how Oddle works for your restaurant in a 30-minute walkthrough.
30-day guided onboarding
A dedicated onboarding specialist sets everything up with you.
Join 5,000+ restaurant partners
Go live and start turning every guest into a regular.