# Oddle Terminal

Every time a guest pays at your restaurant, that's a moment — and for most restaurants, it's a missed one. The transaction processes, the guest leaves, and you have no idea who they were or whether they'll come back.

Oddle Terminal turns the payment moment into a recognition moment. It links every in-person payment to a customer profile, so you can identify the guest who ordered online last week and is now dining in, spot your regulars across channels, and build a complete picture of who's actually driving your revenue.

It's not a POS. It's a payment terminal that happens to know who your guests are.

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## What Makes Terminal Different

**Guest recognition, not just payment processing.** Oddle Terminal is the only payment terminal that identifies repeat guests and cross-channel guests. Someone who booked through Reserve, ordered on Shop, and pays in person is one customer — not three anonymous transactions.

**Every payment enriches your customer data.** Each transaction feeds into Customer Intelligence, adding to the guest's profile alongside their online orders, reservations, and enrolment check-ins. The more payments you process, the richer your guest data becomes.

**Connected to the rest of Oddle.** Terminal isn't standalone hardware — its value comes from the connection to your broader Oddle platform. Payment data powers smarter segments, better-targeted campaigns, and more personalised guest experiences.

{% hint style="info" %}
Oddle Terminal is currently available in Singapore and Malaysia only.
{% endhint %}

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## Where to Manage Terminal

| What                          | Where                                                    |
| ----------------------------- | -------------------------------------------------------- |
| Terminal devices and settings | **Channels > Terminal** in Merchant Admin                |
| Terminal payment transactions | **Manage > Sales > Terminal Payments** in Merchant Admin |
| Security settings (passcodes) | **Channels > Terminal** — per-device security settings   |
| Payout schedule for Terminal  | **Account > Billings > Statements** in Merchant Admin    |

***

## In This Section

* **Processing Payments** — The payment flow, guest recognition, tips, voids, batches, and redeemable issuance
* **Security Settings** — Set up passcodes to protect sensitive actions like voiding transactions on your Terminal devices


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