# Oddle Shop

Oddle Shop gives your restaurant its own high-converting webstore for delivery and takeaway — fully branded, optimised for bigger baskets, and every order builds your customer database. Unlike marketplace platforms, you own your guest data and your customer relationships.

Guests order through your branded webstore at `your-brand.oddle.me`, and every order flows into one place for your team to process. If you use Oddle's managed logistics, delivery riders are coordinated for you — no need to manage third-party couriers yourself.

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## Key Concepts

Before diving in, here's how Oddle Shop is structured:

**Your Webstore** is your branded online ordering page — think of it as your restaurant's own delivery and takeaway storefront. It's not a listing on someone else's marketplace. It's yours, under your brand, with your menu, your photos, and your promotions.

**Menu** is the foundation of your webstore. Items, categories, variations, option groups, and availability — everything your guests browse and order from. You manage it all from Merchant Admin.

**Orders** flow through a lifecycle from the moment a guest places one to when it's fulfilled. Your team manages orders on the Register App, accepting, preparing, and completing them as they come in.

**Managed Logistics** is Oddle's delivery coordination service. When a guest orders delivery, Oddle assigns a third-party rider to pick up and deliver the order — so your team can focus on preparing the food, not managing couriers. Managed logistics is available in Singapore, Malaysia, Taiwan, and Hong Kong.

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## Where to Manage What

Shop settings and operations live in two places:

**Merchant Admin** (`panel.oddle.me`) is where you manage everything about your webstore — your menu, storefront branding, store settings, operating hours, delivery zones, promotions, and analytics. This is the owner and manager's dashboard.

**Register App** (Sunmi device) is where your team processes incoming orders in the restaurant. When a new order comes in, it appears on the Register for your team to accept, prepare, and mark as ready. Oddle provides the Sunmi device with the Register App pre-installed — just connect to Wi-Fi and you're ready to go.

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## In This Section

* [**What Your Customers See**](/docs/new-guests/shop/what-your-customers-see.md) — The guest ordering experience from browsing to checkout
* [**Your Storefront & Branding**](/docs/new-guests/shop/setting-up-for-online-ordering/storefront-and-branding.md) — Webstore URL, styling, and storefront settings
* [**Menu Management**](/docs/new-guests/shop/setting-up-for-online-ordering/menu-management.md) — Items, categories, variations, option groups, and availability
* [**Store Settings**](/docs/new-guests/shop/setting-up-for-online-ordering/store-settings.md) — Operating hours, delivery zones, and notifications
* [**Delivery & Managed Logistics**](/docs/new-guests/shop/setting-up-for-online-ordering/delivery-and-logistics.md) — How Oddle coordinates delivery riders for you
* [**Promotions**](/docs/new-guests/shop/promotions.md) — Discounts, promo codes, and promotional mechanics
* [**Processing Orders**](/docs/new-guests/shop/processing-orders.md) — The order lifecycle and day-to-day operations on the Register App
* [**Make Every Order Work For You**](/docs/new-guests/shop/make-every-order-work-for-you.md) — How every order powers automatic follow-ups and grows your guest database


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```
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