# Queue Management (Beta)

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**Beta — Taiwan + Singapore.** Queue Management is currently rolling out to selected merchants. Features and flows below describe what's available today; expect changes as the product matures.
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Queue Management gives your restaurant a digital waitlist — guests get a queue number, track their wait on their phone, and get notified when their table is ready. Your team manages everything from the Host App, alongside reservations. And every guest who joins, whether they dine or not, becomes a profile in your customer database — ready for marketing campaigns and automated re-engagement.

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## Why choose Oddle Queue Management

**Stop losing walk-ins to the wait.** Give guests a queue number, keep them updated, and seat them when the table is ready — all from the Host App.

**Turn slow periods into return visits.** Every queue entry, diner or no-show, goes into your customer database. That's a ready-made audience to target with a well-timed offer when your tables need filling.

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## Where to Manage What

| What                                                                       | Where                                      |
| -------------------------------------------------------------------------- | ------------------------------------------ |
| Queue settings (wait time, party buckets, table assignment, notifications) | Host App > **Settings > Queue Management** |
| Live queue (today's entries — add, notify, seat, cancel)                   | Host App > **Today**                       |
| Notifications page (Queue notifications card alongside Reserve)            | Host App > **Settings > Notifications**    |

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## In This Section

* [**What Your Customers See**](/docs/new-guests/queue/what-your-customers-see.md) — How guests join, see their position, and get notified
* [**Setting Up Queue**](/docs/new-guests/queue/setting-up-queue.md) — Configuration page in the Host App
* [**Managing the Queue Day-to-Day**](/docs/new-guests/queue/managing-the-queue.md) — Staff flow on the Today page


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