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How do I set up Terminal security PIN codes?

Terminal PIN codes (passcodes) protect sensitive actions on your Oddle Terminal — like voiding a transaction, adjusting a tip, or managing payment batches. Each Terminal device has its own 4-digit passcode.


Setting up a passcode for a single device

  1. Go to Channels > Terminal in your Merchant Admin

  2. Find the device in your Terminal list

  3. Select the three-dot menu (⋮) on the device row

  4. Select Edit security settings

  5. Enter a 4-digit passcode

  6. Toggle on the actions you want to protect:

    • Voiding transactions — staff must enter the passcode to void a completed payment

    • Viewing batch reports — restricts access to batch report data

    • Starting or closing a batch — prevents accidental batch operations

    • Adjusting tips — requires the passcode to modify tip amounts after payment

    • Adjusting charges — requires the passcode to modify charge amounts

    • Kiosk mode — always protected (this cannot be turned off)

  7. Select Save


Setting up passcodes for multiple devices at once

If you have several Terminal devices, you can apply the same passcode and settings to all of them in one go:

  1. Go to Channels > Terminal in your Merchant Admin

  2. Select the checkbox next to each device you want to set up (or use the select-all checkbox)

  3. Select Edit security settings from the bulk action bar that appears

  4. Enter a 4-digit passcode and toggle on the actions to protect

  5. Select Save — you'll see a progress bar as the settings are applied to each device


How do I reset a device's passcode?

To remove the passcode and all protection settings from a device:

  1. Select the three-dot menu (⋮) on the device row

  2. Select Reset security settings

  3. Confirm the reset

For bulk reset, select multiple devices and choose Reset security settings from the bulk action bar.


Who can manage security settings?

You need manager-level access or above, plus the Edit batch cut-off times permission enabled on your employee account. You can only manage devices for stores you have access to.

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