How do I issue redeemables from Terminal?

You can configure Oddle Terminal to automatically issue a redeemable — such as a voucher or reward — to customers when they pay. The redeemable appears on the printed receipt, and the customer receives it via SMS or email.

Before setting this up, you need an active redeemable campaign in Merchant Admin. See the Redeemables section for help setting one up.

---

Step 1: Create a point-of-sale engagement

1. Log in to Merchant Admin.
2. Go to Channels > Terminal.
3. Click Set Up Now to create your first point-of-sale engagement.

   

If you already have existing engagements, click Add New Point-of-Sale Engagement to create another.

---

Step 2: Select a redeemable campaign

The campaign you select determines the reward your customers receive.

1. Click the dropdown to see your available redeemable campaigns.
2. Select the campaign you want to issue at the Terminal.
3. Configure the SMS and email notifications your customers will receive when they claim the redeemable.
4. Click Next: Receipt details.

   

Only campaigns with no limits on claims or redemptions can be issued from Terminal.

---

Step 3: Set up receipt display details

1. Enter the display text that describes the redeemable — this is what customers will see on their receipt.
2. Use the preview to check how it will appear.
3. Click Next: Set criteria.

   

---

Step 4: Set issuance criteria

You can control which transactions trigger the redeemable — for example, only issue it when a customer spends above a certain amount.

1. Select a rule. If you choose Minimum purchase by amount, enter the spend threshold.
2. Select which store(s) the rule applies to. Each store can only have one criterion assigned.
3. Click Next: Summary.

   

---

Step 5: Review and save

1. Review the receipt details and the redeemable being offered.
2. Click Save and Continue to activate the engagement.

   

You can edit the engagement details again at any time from Channels > Terminal in Merchant Admin.