> For the complete documentation index, see [llms.txt](https://www.oddle.me/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.oddle.me/docs/help-center/payouts-and-billing/how-do-i-manage-my-stripe-account-details.md).

# How do I manage my Stripe account details?

You can update your bank account details, mobile number, and statement descriptor directly from Merchant Admin. All changes are made through the Stripe Express dashboard.

***

## Update your bank account details

1. Log in to [Merchant Admin](https://panel.oddle.me) and go to **Account Settings > Billing > Accounts**.
2. Scroll to **Payout Details** and click **Manage**.

   ![](/files/MZiPohBwPdpRe5OiQQOZ)
3. Enter the OTP sent to the registered phone number.

   ![](/files/f8a0eRZfbZERphN3QdAs)
4. In the Stripe Express dashboard, click the **Profile icon** at the top-right corner.

   ![](/files/PTLWwNY2ZA65WUPXOFqb)
5. Click on your billing entity name under **Payout details**.

   ![](/files/B3CcOSLDFIsYtSFsTg7K)
6. Click the **pencil icon** next to your current bank account number.

   ![](/files/B2tNUXPPphR39nfVX5ok)
7. Enter your new bank account number, then click **Save**.

   ![](/files/h1ln260Gr4kw8hFMzP5J)

{% hint style="info" %}
For POSB/DBS accounts, include the leading zero at the start of your account number.
{% endhint %}

***

## Update your registered mobile number

**If you still have access to the current number:**

1. Go to **Account Settings > Billing > Accounts**.
2. Click **Manage** next to the relevant Stripe account.
3. Under **Payout Details**, click **Manage** to open the Stripe Dashboard.
4. Enter the OTP sent to your current number.
5. Click the **Person icon** at the top-right and look for **Authentication Details** to update your mobile number.

**If you have lost access to the registered number:**

1. Visit [Stripe Support](https://support.stripe.com/contact/login) and select **I can’t sign in**.
2. Explain that you no longer have access to the registered phone number and provide context (for example, the previous account holder has left).
3. Stripe Support will guide you through their verification process to restore access.

***

## Update your statement descriptor

The statement descriptor is how your brand appears on your customers’ credit card statements.

1. Log in to [Merchant Admin](https://panel.oddle.me).
2. Go to **Account Settings > Billing > Accounts > Manage**.
3. Click **Edit** next to **Account Info**.
4. Update the **Display Name** field with your new statement descriptor.
5. Complete the rest of the account details form and ensure the email is your Finance contact email.
6. Save your changes.

{% hint style="info" %}
Do not use a Facebook Page URL as your business website in Stripe — it will show as “[www.facebook.com”](http://www.facebook.com”) on customers’ statements. Use your brand’s website or your Oddle Shop URL instead.
{% endhint %}

If you need help, contact <support@oddle.me>.


---

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