# How do I get started with Stripe?

To receive payouts, you need to create and verify a Stripe billing account through Merchant Admin. This connects your Oddle account to Stripe so funds can be disbursed directly to your bank.

**Before you begin, make sure you have:**

* Finance user role in Merchant Admin (you won’t see the billing setup page without this)
* Legal business name and company registration number (UEN for Singapore)
* Registered business address
* Corporate bank account details for payouts
* Identity verification document for the authorised business representative (driver’s license, NRIC, passport, or work pass)

***

## Step 1: Add a new billing account

1. Log in to [Merchant Admin](https://panel.oddle.me) and go to **Account Settings > Billing > Accounts**.
2. Click **Add Billing Account**.

   ![](/files/qTrxVJjf3SKaEKkxDnPi)
3. In the pop-up, click **Start Now**.

   ![](/files/U6i8ZBxaZODoBO2wzuGO)
4. Enter your business entity details: legal business name, company registration number, business email, and business address. Click **Next**.

   ![](/files/mUNESc2aBYc8R0RrLRlO)
5. Add your bank account information and click **Next**.

   ![](/files/rug857C4lpwPHUmSM162)
6. Associate the relevant stores to this billing account and click **Save**.

   ![](/files/JVw3wP7KAtOkk8YBHFym)

{% hint style="info" %}
You can create one Stripe account per store, or use a single Stripe account for all stores. The number of billing accounts you can create corresponds to the number of stores in your account.
{% endhint %}

***

## Step 2: Verify your account via OTP

Enter the phone number of the authorised representative managing the account — this is the number that will receive an OTP every time your Stripe account needs to be accessed.

![](/files/yyycz5iqgHwzEMUT6OsZ)

Enter the OTP sent to that number to continue.

![](/files/VHa7GtntseXzbLI8CPNP)

***

## Step 3: Add basic business information

Enter your UEN, business address, phone number, and website.

![](/files/uT7zk5Y4KLdNIRJnKvb0)

{% hint style="info" %}
Do not enter a Facebook Page URL as your business website. It will appear as “[www.facebook.com”](http://www.facebook.com”) on your customers’ bank statements. Use your brand’s website or your Oddle Shop URL instead.
{% endhint %}

***

## Step 4: Indicate how you’ll use the Stripe account

Answer a short survey about how you intend to use Stripe for your business.

![](/files/CRucbrSMFRZ58MKAhore)

***

## Step 5: Register a business representative

You can register the business representative manually or use SINGPASS MyInfo for a faster process.

**Manual registration**

Enter the first and last name, email, job title, nationality, date of birth, home address, phone number, and NRIC of the authorised representative.

![](/files/dqPTYqcDtkmgJx0GVKhp)

![](/files/eU4JBeP1oskaQPgc69bY)

![](/files/w1xX3kNmTpwERvxFmDc2)

**Via SINGPASS MyInfo**

Enter the NRIC of the authorised representative and log in with SINGPASS to retrieve their details automatically.

![](/files/PIFGLBpMCimZB30mN7jU)

![](/files/Wd6vk5V9DvfEQ0xT7jbt)

***

## Step 6: Verify the representative’s identity

Upload a photo of a valid identity document — driver’s license, NRIC, passport, or work pass — that matches the representative’s details.

![](/files/Zl58h4SeTNMbqY1fUpOR)

![](/files/JMBHjsWa3JBPlj8raUeZ)

{% hint style="info" %}
Do not click “Skip for now” at this step. Skipping extends the verification timeline and may pause your payouts.
{% endhint %}

Make sure the name on the verification document exactly matches the name you registered.

***

## Step 7: Add your bank account for payouts

Enter the bank account details where you want payouts to be sent.

![](/files/FkJkdFwlSZ4516FqHf8A)

***

## Step 8: Review and submit

Review all submitted information carefully. Ensure everything is accurate and complete before submitting — missing information will cause delays or pause your disbursements.

![](/files/35eR9xrs2m6EmEqyrqdY)

![](/files/kDLuxnjY7iXGSA0uLzXW)

{% hint style="info" %}
Make sure every store is assigned to a Stripe account. Stores without a linked payment account will show an error to customers at checkout.
{% endhint %}


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