For the complete documentation index, see llms.txt. This page is also available as Markdown.
How do I filter, search, download, and print orders?
You can filter and search for orders, export them to a spreadsheet, or print them from the Merchant Admin. The Register App on Android also supports searching, filtering, and sorting.
Merchant Admin (Web)
Filtering orders
Go to Sales > Online Orders and select the tab you want (General, Pending, or Confirmed).
Select Filter.
Choose whether to filter by Delivery date (when the order is delivered or picked up) or Order date (when the customer placed the order).
Set the start and end date for your date range.
Select the order statuses to include (Pending, Confirmed, Delivered, Void).
Select the payment status — useful for finding unpaid orders.
Select the collection method (Pickup, Delivery, or both).
Select the order type (Online, Email/Phone offline, or Test).
Select the store.
Choose which columns to display.
Select Filter to apply.
Quick filter: Use the radio buttons at the top of the orders page to quickly filter by today, tomorrow, or a specific pickup/delivery date.
Downloading orders
Go to Sales > Online Orders and select Download.
Choose the data type: Delivered On or Submitted On.
Set the date range.
Select Export in the top-right corner and choose your format — PDF, Excel, or CSV.
Printing individual orders
Any order in the Pending, Confirmed, or General tabs can be printed.
Click the order you want to print.
Select Print.
Choose the file type: PDF, XLS, or BOM.
Select OK when prompted — the file downloads automatically.
Open the downloaded file and send it to your printer.
Printing multiple orders at once
Tick the checkboxes of the orders you want to print.
Select Download.
Choose your format: PDF, PDF with Internal Memo, Simple XLS, Download XLS, Consolidated Bill of Material, or Bill of Material for Individual Orders.
Select OK — the file downloads automatically.
Register App — Android
Searching for an order
Use the search bar to find an order by order number, first name, last name, or phone number.
Search.png
Combine search with the filter and sort options to narrow down results quickly.
Filtering orders
Tap the Filter button.
Check or uncheck options for Payment Status, Payment Method, and Store.
Filter.png
If you can't find an order, check your filter settings — you may have accidentally unchecked certain options.
Sorting orders
Tap the Sort button.
Select the Sort by category: Delivery/Pickup Date, Food Ready By Date, Order Number, or Submitted Date.
Choose Ascending or Descending.
Sort.png
Orders are grouped by the selected sort category. For example, selecting Food Ready By Date groups all orders that share the same kitchen prep deadline — useful for coordinating the kitchen during a busy shift.
