# How do I filter, search, download, and print orders?

You can filter and search for orders, export them to a spreadsheet, or print them from the Merchant Admin. The Register App on Android also supports searching, filtering, and sorting.

## Merchant Admin (Web)

### Filtering orders

1. Go to **Sales > Online Orders** and select the tab you want (**General**, **Pending**, or **Confirmed**).
2. Select **Filter**.
3. Choose whether to filter by **Delivery date** (when the order is delivered or picked up) or **Order date** (when the customer placed the order).
4. Set the **start** and **end** date for your date range.
5. Select the **order statuses** to include (Pending, Confirmed, Delivered, Void).
6. Select the **payment status** — useful for finding unpaid orders.
7. Select the **collection method** (Pickup, Delivery, or both).
8. Select the **order type** (Online, Email/Phone offline, or Test).
9. Select the **store**.
10. Choose which **columns** to display.
11. Select **Filter** to apply.

**Quick filter:** Use the radio buttons at the top of the orders page to quickly filter by today, tomorrow, or a specific pickup/delivery date.

![](/files/wd1Xb1fQ44yihed2g4Bc)

***

### Downloading orders

1. Go to **Sales > Online Orders** and select **Download**.

   ![](/files/UfoH0mbpkuY5lzBAVKcm)
2. Choose the **data type**: Delivered On or Submitted On.
3. Set the **date range**.

   ![](/files/9Yvu2CFDzxzYG2TzJi5I)
4. Select **Export** in the top-right corner and choose your format — PDF, Excel, or CSV.

   ![](/files/N8MtxaO1XKe1pmphUKkq)

***

### Printing individual orders

Any order in the Pending, Confirmed, or General tabs can be printed.

1. Click the order you want to print.
2. Select **Print**.
3. Choose the file type: PDF, XLS, or BOM.
4. Select **OK** when prompted — the file downloads automatically.
5. Open the downloaded file and send it to your printer.

### Printing multiple orders at once

1. Tick the checkboxes of the orders you want to print.

   ![](/files/PUElsFdXJYK75BZEXtAD)
2. Select **Download**.
3. Choose your format: PDF, PDF with Internal Memo, Simple XLS, Download XLS, Consolidated Bill of Material, or Bill of Material for Individual Orders.
4. Select **OK** — the file downloads automatically.

***

## Register App — Android

### Searching for an order

Use the search bar to find an order by **order number**, **first name**, **last name**, or **phone number**.

![Search.png](/files/Bc3zsy0ldDoCpIqowRkX)

{% hint style="info" %}
Combine search with the filter and sort options to narrow down results quickly.
{% endhint %}

### Filtering orders

1. Tap the **Filter** button.
2. Check or uncheck options for **Payment Status**, **Payment Method**, and **Store**.

![Filter.png](/files/iycM6C3V5jcRxpKnso66)

{% hint style="info" %}
If you can't find an order, check your filter settings — you may have accidentally unchecked certain options.
{% endhint %}

### Sorting orders

1. Tap the **Sort** button.
2. Select the **Sort by** category: Delivery/Pickup Date, Food Ready By Date, Order Number, or Submitted Date.
3. Choose Ascending or Descending.

![Sort.png](/files/n1fKR4D7HPVAsbSAsh8d)

Orders are grouped by the selected sort category. For example, selecting **Food Ready By Date** groups all orders that share the same kitchen prep deadline — useful for coordinating the kitchen during a busy shift.


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