> For the complete documentation index, see [llms.txt](https://www.oddle.me/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.oddle.me/docs/help-center/logistics/what-are-the-delivery-fees.md).

# What are the delivery fees?

Oddle charges a fixed delivery fee based on vehicle type and distance. The fee is the same regardless of which third-party partner fulfils the delivery, so you always know what to expect.

## How pricing works

Your delivery fee covers:

* Active monitoring and coordination by Oddle's logistics operations team
* Driver tips where required to prioritise your orders — absorbed by Oddle
* Backup driver sourcing if a match isn't found in time
* Compensation coverage for delivery incidents per the Logistics Terms of Service

## Singapore pricing

![Oddle Logistics Pricing Sheet](/files/zNJQLHcxgdu6vr9LRpDx)

## Malaysia pricing

| Fee                    | Details                                                                                                                                               |
| ---------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------- |
| Cancellation Surcharge | Basic fees apply for delivery requests cancelled by the merchant within 30 minutes of the expected food pickup time, after a driver has been matched. |
| Door-to-door Surcharge | RM5 applies to all car delivery requests where the driver collects from the outlet's doorstep or delivers to the customer's doorstep.                 |

## Hong Kong pricing

For the current Hong Kong logistics pricing, contact the Delivery Coordination Team at <opshk@oddle.me>.

## Passing fees on to customers

You can pass delivery fees and surcharges on to your customers. See [How do I update my managed logistics settings?](/docs/help-center/logistics/how-do-i-update-my-managed-logistics-settings.md) for instructions.

For the full Logistics Terms of Service, see the relevant article for your market:

* [Oddle Logistics Terms of Service (SG)](/docs/help-center/logistics/oddle-logistics-terms-of-service-sg.md)
* [Oddle Logistics Terms of Service (MY)](/docs/help-center/logistics/oddle-logistics-terms-of-service-my.md)
* [Oddle Logistics Terms of Service (HK)](/docs/help-center/logistics/oddle-logistics-terms-of-service-hk.md)


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