How do I choose the right vehicle type and fulfilment details?

When you request a delivery, Oddle assigns a vehicle based on delivery distance, order size, and driver availability. You can improve matching by selecting the right vehicle type when submitting the request.

Vehicle selection by distance

Distance	Recommended vehicles
0–22 km	Motorcycle, Car, or Van
Above 22 km	Car or Van

For Hong Kong and Malaysia (bike and van only):

Distance	Recommended vehicles
0–22 km	Bike or Van
Above 22 km	Van

Vehicle selection by order size and weight

Each vehicle type has a maximum size and weight. Make sure your order fits within these limits before requesting a delivery.

Singapore and Malaysia

Vehicle	Max dimensions (L × W × H)	Max weight
Motorcycle / Bike	40 × 25 × 25 cm	8 kg
Car	70 × 50 × 50 cm	20 kg
Van	160 × 120 × 100 cm	350 kg

Taiwan

Vehicle	Max dimensions (L × W × H)	Max weight
Motorcycle	40 × 40 × 40 cm	20 kg
Motorcycle (Extra Large)	50 × 50 × 50 cm	30 kg
Car	100 × 100 × 100 cm	200 kg (single item < 20 kg)
Van	150 × 100 × 100 cm	300 kg (single item < 20 kg)

For Taiwan: conservatively estimate your order's loading capacity — do not pack to the maximum size listed. Contact your account manager if you need to adjust the basket amount threshold for automatic car matching (e.g. for orders above NT$5,000).

Fulfilment details

When submitting a delivery request, provide accurate pickup instructions so drivers can collect your order smoothly:

• Contact name and phone number — so the driver can reach the right person at pickup
• Instructions for drivers — include directions to your restaurant, parking notes, or any special collection instructions

You can save these details permanently in your managed logistics settings. See How do I update my managed logistics settings?.