# Oddle Logistics 如何運作？

Oddle 代管物流將您的線上訂單連接至第三方配送夥伴網絡——包括 LalaMove 和 GrabExpress——讓您無需自行管理司機。

當有配送訂單進來時，Oddle 的物流營運團隊會主動監控並協調派送。如果司機未能及時被指派，團隊會在需要時提供司機小費，並從 Oddle 的合作夥伴網絡中尋找替代方案，以確保您的訂單順利送達。

## Oddle 為您處理的事項

* 端到端監控每一筆配送訂單
* 代您支付司機小費並優先安排司機——這些費用由 Oddle 承擔
* 當未能及時找到配對時，尋找備援司機
* 依據《物流服務條款》對您的配送事故提供補償

## 固定價格

Oddle 會依據車輛類型和距離收取固定配送費。由於無論由哪個物流夥伴完成配送，費用都相同，您可以準確預測配送毛利，並決定要向顧客轉嫁多少成本。

## 服務範圍

Oddle 代管物流服務適用於新加坡、馬來西亞、香港和台灣。

## 本節文章

* [配送費用是多少？](/docs/help-center/help-center-zh/wu-liu/what-are-the-delivery-fees.md)
* [我該如何選擇合適的車輛類型和履約細節？](/docs/help-center/help-center-zh/wu-liu/how-do-i-choose-the-right-vehicle-type-and-fulfilment-details.md)
* [加價費、限制區域和配送時段有哪些？](/docs/help-center/help-center-zh/wu-liu/what-are-the-surcharges-restricted-zones-and-delivery-hours.md)
* [物流補償與取消政策是什麼？](/docs/help-center/help-center-zh/wu-liu/what-are-the-logistics-compensation-and-cancellation-policies.md)
* [我該如何回報配送事故？](/docs/help-center/help-center-zh/wu-liu/how-do-i-report-a-delivery-incident.md)
* [配送營運常見問題](/docs/help-center/help-center-zh/wu-liu/delivery-operations-faq.md)
* [我要如何更新我的已管理物流設定？](/docs/help-center/help-center-zh/wu-liu/how-do-i-update-my-managed-logistics-settings.md)
* [台灣的物流如何運作？](/docs/help-center/help-center-zh/wu-liu/how-does-logistics-work-in-taiwan.md)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://www.oddle.me/docs/help-center/help-center-zh/wu-liu/how-does-oddle-logistics-work.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.