> For the complete documentation index, see [llms.txt](https://www.oddle.me/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.oddle.me/docs/help-center/help-center-zh/wu-liu/how-does-oddle-logistics-work.md).

# Oddle 物流如何運作？

Oddle 代管物流將您的線上訂單連接至第三方配送夥伴網絡——包括 LalaMove 和 GrabExpress——讓您無需自行管理司機。

當有配送訂單進來時，Oddle 的物流營運團隊會主動監控並協調派送。如果司機沒有在足夠快的時間內被指派，團隊會在需要時為司機加小費，並透過 Oddle 的合作夥伴網絡尋找替代人選，確保您的訂單順利送達。

## Oddle 為您處理的事項

* 全程監控每筆配送訂單
* 代表您為司機加小費並優先處理——這些費用由 Oddle 承擔
* 當無法及時找到匹配司機時，尋找備援司機
* 依據《物流服務條款》對您的配送事故提供補償

## 固定定價

Oddle 依車型與距離收取固定配送費。由於無論由哪個物流夥伴完成配送，費用都相同，您可以準確預估配送毛利，並決定要轉嫁給顧客多少費用。

## 覆蓋範圍

Oddle 代管物流目前適用於新加坡、馬來西亞、香港與台灣。

## 本節文章

* [配送費用是多少？](/docs/help-center/help-center-zh/wu-liu/what-are-the-delivery-fees.md)
* [我該如何選擇正確的車型與履約細節？](/docs/help-center/help-center-zh/wu-liu/how-do-i-choose-the-right-vehicle-type-and-fulfilment-details.md)
* [附加費、限制區域與配送時段有哪些？](/docs/help-center/help-center-zh/wu-liu/what-are-the-surcharges-restricted-zones-and-delivery-hours.md)
* [物流補償與取消政策是什麼？](/docs/help-center/help-center-zh/wu-liu/what-are-the-logistics-compensation-and-cancellation-policies.md)
* [我要如何回報配送事故？](/docs/help-center/help-center-zh/wu-liu/how-do-i-report-a-delivery-incident.md)
* [配送營運常見問題](/docs/help-center/help-center-zh/wu-liu/delivery-operations-faq.md)
* [我要如何更新我的代管物流設定？](/docs/help-center/help-center-zh/wu-liu/how-do-i-update-my-managed-logistics-settings.md)
* [台灣的物流如何運作？](/docs/help-center/help-center-zh/wu-liu/how-does-logistics-work-in-taiwan.md)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://www.oddle.me/docs/help-center/help-center-zh/wu-liu/how-does-oddle-logistics-work.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.