> For the complete documentation index, see [llms.txt](https://www.oddle.me/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.oddle.me/docs/help-center/help-center-zh/ding-dan-yu-ying-yun/how-do-i-process-a-refund.md).

# 如何處理退款？

退款由商家管理後台處理。您可以針對任何已付款訂單發出全額或部分退款。

1. 前往 **銷售 > 線上訂單 > 一般** 並使用右上角的搜尋欄，透過訂單編號搜尋該訂單。

   ![](/files/62506bf76c3ece610f9a637f50ac6c26d71afd6e)
2. 點擊訂單以開啟。
3. 選擇 **退款**.

   ![](/files/397eac357893d5b50220882de9ef131cb4c8fb40)
4. 輸入退款金額。

   ![](/files/e62c0a9dcff2969480658d397a66dd9981bc391c)
5. 選擇 **退款** 以確認。

   ![](/files/bf4341e89204f4828924cb7d6528709ab8847383)

退款會退回到顧客原本的付款方式。

{% hint style="warning" %}
作廢訂單不會自動處理退款。如果款項已經收取，請使用 **退款** 按鈕另行退回款項。
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://www.oddle.me/docs/help-center/help-center-zh/ding-dan-yu-ying-yun/how-do-i-process-a-refund.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.