For the complete documentation index, see llms.txt. This page is also available as Markdown.
How do I reset my password or fix login issues?
There are two ways to reset an Oddle account password: an admin can reset a password for any employee from Merchant Admin, or you can reset your own password from the login page if you've forgotten it.
Reset an employee's password (admin)
Use this if you're an account admin and need to reset the password for someone on your team.
Enter your email address and click Reset Password.
A confirmation message will appear. Check your inbox for the reset email.
Open the email and click the reset link.
Enter your new password in both fields, then click Reset.
You can now sign in with your new password.
Fix login issues — clear your browser cache and cookies
If you're having trouble logging in — seeing a blank page, getting stuck in a redirect loop, or the page not loading correctly — clearing your browser cache and cookies usually resolves it.
Your browser stores session data and cached files to speed up page loads. Sometimes this stored data becomes outdated and causes login problems. Clearing it gives you a fresh start.
Use the links below for step-by-step instructions for your browser:
When clearing cookies, it's a good idea to clear your cache at the same time. You can usually find both options together under your browser's Settings > Privacy or Internet Options menu. You can also visit refreshyourcache.com for browser-specific instructions.
