Team & Access
Control who can access your Merchant Admin and what they can do. Oddle gives you two types of access: employee accounts for your team members who manage your restaurant through the dashboard, and store logins for shared devices like your Host App, Register App, or Terminal.
Employee Accounts
Employee accounts are personal logins for your Merchant Admin. Each team member gets their own email and password, so you can track who did what and control exactly what they can see and do.
Go to Account > Employees to manage your team.
Roles
Every employee is assigned a role. Roles come with a default set of permissions, which you can then customise per person. Choose the role that best matches someone's responsibilities — you can always fine-tune the details after.
Super Admin
Owners or directors who need full access and can manage other employees' permissions
Admin
Senior managers who need access to everything but don't manage Super Admins
Store Manager
Store managers with broad access across the dashboard
Store Staff
Floor or counter staff who need access to specific features in their store
Marketing Staff
Team members focused on analytics, promotions, and your online shop
Finance Staff
Team members who handle sales reports, orders, and financial data
Operations Staff
Team members who process online orders
Guest
External partners (e.g., a web designer) with limited access to your online shop settings
Roles are hierarchical — you can only assign or edit roles that are below your own level. A Store Manager, for example, cannot edit an Admin's permissions.
Creating an Employee
To add a team member, select Create Employee from the employee list. You'll walk through four steps:
General Information — Choose a role, enter their name, email, phone number, and set a temporary password
Store Access — Choose which stores they can access
Notifications — Set which order notifications they receive by email
Permissions — Review and adjust their permissions (pre-filled based on the role you chose)
The employee can then log in with their email and password. If they need to reset their password later, you can trigger a reset from the employee list.
Customising Permissions
After selecting a role, you can toggle individual permissions on or off to match exactly what that person needs. Permissions are organised into four sections:
Manage — Sales, stores, menus, and the ability to grant permissions to others
Understand — Customer data and analytics
Channels — Online Shop, Reservations, and Terminal
Account Settings — Brands, billing, payments, and employee management
To edit permissions, select an employee from the list and go to the Permissions tab.
Tip: Changing an employee's role will reset all their permissions to that role's defaults. If you've made custom adjustments, make sure that's what you want before switching roles.
Store Access
Store access controls which stores an employee can see and manage in the dashboard. An employee with access to only one store will only see data, orders, and settings for that store.
To manage store access, select an employee and go to the Stores tab. You can toggle access per store, or turn on access to all stores at once.
Store Logins
Store logins are shared device logins — a store code and PIN used to sign into the Host App, Register App, or Terminal at a specific store. Unlike employee accounts, store logins aren't tied to a person. They're designed for devices that stay at the restaurant and are used by whoever is on shift.
Go to Account > Store Logins to manage PINs for each store. You can reset a store's PIN at any time if needed.
Tip: Employee accounts and store logins serve different purposes. Use employee accounts to give team members personal access to the Merchant Admin dashboard. Use store logins for shared devices at your stores.
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